Hi everyone,
Please accept our apologies for the recent errors displayed on Casino games. Rest assured that our team is working to resolve this as swiftly as possible and we will provide further updates as they become available. We will also be able to access and discuss queried bets when the issue is resolved.
Hey there am getting issue in playing golden buffalo in the hot drop.
I log out & log in multiple times but the issue keeps on happening.
What’s more serious is that it’s taking my money after each spin and displaying " AN ERROR OCCURRED".
Why is it taking my money then displaying the error message?
Not once but multiple times.
Please check this for me asap ad its not fair at all!!
Here is the screenshot.
We hope these issues will be fix soon! Long time this going on.
We’re sorry for the error issue. We believe we have sorted out the issue and got this fixed. Regarding any play during that time, we will look into updates for
I also had this happen today on Buffalo, will the lost funds be automatically returned to our accounts?
The issue has been corrected now with the games but we are still reviewing everyone’s gameplay during that time and we’ll update you here once we know
Mate I hope we will be compensated for this.
Everyday I get issues to log in. If lucky I log in quickly then issues during play must happen.
Since 1 month I’ve had these issues everyday.
I don’t like to report these everyday but it happening everyday. It has become a nuisance or better word a sort of “plague” which we don’t know when will stop…
Hope this to be fixed asap and we get our deserved compensation.
The details on everyone who got the reload error is being collected and we are working on the re-imbursement of those spins during the issue
I had this happen to me when playing pearl of legend hold and win I was I free spins mode on a $2 bet and it just said error all game play and transactions are void I still can’t play that game
I had mine refunded, thank you!
I hope you get your winnings back, mine was refunded overnight. A bit painful I know!