Hi Guys,
Here’s how balances works on your account. Please refer to the below how it works:
Available to Withdraw
This balance tells you the total amount of funds you’re able to withdraw immediately from your account. Funds in this balance include: deposits made without redeeming a bonus, winnings earned with funds from this balance, and bonus funds that have been released from your Bonus Funds balances into your ‘Available to Withdraw’.
Bonus Funds
Bonus funds are those that are available for play from a redeemed match or cash bonus. Any winnings you’ve earned that have yet to be released from playing with a bonus will also be included in this balance.
Locked Funds
The locked funds balance represents any deposited funds attached to a Deposit Bonus and any winnings earned using funds from this balance. As you continue to play and meet the play-through requirements on each bonus, Locked Funds are transferred to your withdrawable balance.
Locked Bonus Funds
This balance refers to bonuses that you’ve redeemed but that are not immediately available to play with. Bonus funds in this balance are released to your withdrawable balance as you play and achieve certain milestones.
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